What we collect, what we never do
What we collect, and when
Waitlist. Your email, the audience you chose, and the page you signed up from. Used for one thing: telling you when the features you signed up for open. It is not a marketing list.
Parcel, owner, and county watches. Your email and what you asked to watch. We send a welcome note and then alerts when the watched record changes. Every email carries a one-click unsubscribe link, which works immediately.
Contractor-match requests (the defensible-space rebate tool). Your name, contact details, and property location — the purpose of that form is to connect you with a mitigation contractor, so that is who the information is shared with, and the only reason it is collected.
Report purchases. Payment happens entirely on Stripe’s hosted checkout — your card number never touches our servers. From Stripe we receive and keep: your email, the parcel you bought, the amount, Stripe’s session and payment identifiers, and the timestamp. We use the email once, to send your unlock link, and keep the rest as the record of your purchase.
Server logs. Like effectively every website, our hosting provider records requests (IP address, user agent, URL) in short-lived operational logs used for debugging and abuse prevention.
What we never do
- No cookies, no local storage. The site stores nothing in your browser — including the analytics below, which are cookieless by design.
- No ad trackers, no cross-site tracking, no fingerprinting. We use Vercel Web Analytics to count page views and a few conversion events (e.g. “a checkout was started”) in aggregate. It sets no cookies, does not identify you, and does not follow you to other sites; visits are counted via a non-persistent hash that Vercel discards daily.
- No selling or renting personal information — to anyone, for any reason.
- No marketing to captured emails. Each email is used for the single purpose of the form it was typed into.
Services we rely on
A small set of processors handle data on our behalf: Supabase (database hosting), Vercel (application hosting, request logs, and the cookieless analytics above), Stripe (payments), and Resend (delivering the emails described above). Map imagery is loaded by your browser directly from Esri’s ArcGIS servers — standard for web maps, and it means Esri sees the tile requests (including your IP address), as any image host does.
Public records and owner names
The property data on this site is public record — assessor rolls, clerk & recorder filings, state water and well databases, and the other sources named on every page. We did not create these records and we publish them with their citations.
Individual people’s names are masked on the public site. When a parcel is owned by a natural person rather than a business entity, the site shows “Private owner” instead of the name — the masking happens on our servers, so the name is not merely hidden in the page, it is never sent to the browser. When ownership is ambiguous, we mask. Business entities, trusts, and government owners are shown, because those are public business filings.
If a record about you or your property is wrong, email corrections@acrescope.com. We verify against the issuing office and correct what is ours to correct; where the error lives in the government record itself, we will tell you which office issued it so you can pursue it at the source.
Retention, deletion, your choices
- Unsubscribe links stop watch emails immediately; you can also email us to be removed from the waitlist or any other list.
- Want your personal information deleted? Email info@acrescope.com from the address in question and we will delete it. Purchase records are kept as transaction records (and as your proof of purchase).
- This site is not directed at children and we do not knowingly collect their data.
Changes
When this policy changes, the date at the top changes with it, and material changes will be called out on this page. Questions: info@acrescope.com.